Google’s new Privacy Policy

Small companies like Google that overthrow the huge company, only to become titans themselves, are part of the American mythology. We have a ton of them. IBM, which is slain by Microsoft, which is slain by Google, which is in the process of being slayed by Facebook.

Almost in response to that, Google announced today it would unify all of its privacy polices for all of its various properties – Gmail, Google Plus, YouTube, etc. – with one, simplified privacy policy.

What was downplayed in all of this, however, was Google’s new stance towards user data: Google will now collect information on users search, what they send people via Gmail, what they post and +1 in Google Plus, what they watch on YouTube… essentially, they are going to be mining all data on a user no matter where they are in the Google universe. This will be particularly unsavory for people with Android phones, the mobile operating system created by Google. Those users will not only be giving Google their search data and e-mails – even their phsical location could be up for grabs, tracked through the device’s GPS.

Given how privacy is has grown from an enormous concern a few years ago to a magnificently huge concern today, Google’s new policy is concerning. Facebook, arguably Google’s biggest competitor, is itself facing huge problems because of its privacy policy.

The problem with their new policy, unfortunately, is that users cannot “opt out” of this. If you want to play on Google, you have to play by Google’s rules – like it or not.

It’s fascinating that Facebook got in trouble for its privacy policy because it pulled everyone into it, and then gave them the opportunity to opt-out. As such, most people didn’t know they were having their information combed through by Facebook. Their recent deal with the Government requires they make any of these policies “opt-in” – you not only have the choice of whether or not to let them study your information, you have to volunteer for it.

I can’t imagine Google won’t run into serious legal trouble declaring their intention to read people’s e-mails, save their search histories and build secret profiles on allow those users a way out.

Perhaps that’s not entirely fair. Google has given one option, albeit a cynical one: If you do not like the new policy, you can have Google scrub your information from their database through their Data Liberation Front team, and stop using Google services altogether. In short, it’s their ball, and if you won’t play the way they want you to, you can go home.

Time will only tell how successful they are with this. As a huge fan of Google since I got my first Gmail address, I would be devastated if they devolved into yet another enormous site I had to distrust. It is entirely possible this new application of user data will improve their sites enormously, and help Google users get better information, and better services. What scares me is our inability to say, “no thank you” if we don’t want to, and the risk of having that data – with all of the details of our personal lives – optioned or sold to the highest bidder.

Principle number 6 of Google’s 10 Core Principles is, “You can make money without doing evil.” I sincerely hope they remember this.

January 24, 2012 Filed under: Search Marketing — Tags: , , — Eric Reid @ 4:47 pm

Search Plus announced today

Today, Google announced Search Plus – a search option that essentially ties your Google Plus world together with your search rankings.

For months I’ve been preaching the word of Google Plus, and a lot of you have come to the search giant’s social network to see what was up. Given how new this site was, and how enormous Facebook already is, a lot of people wondered, “why should I care?” (more…)

January 10, 2012 Filed under: Search Marketing,Social Media — Tags: , , , — Eric Reid @ 2:15 pm

Not Provided – Google isn’t reporting keywords like they used to

If you’re using Google Analytics for your blog or personal site, you may have noticed “(not provided)” is showing up a lot in your natural search keywords.

If you’re not sure what I’m talking about, going to Traffic Sources > Keywords will show you the keywords people use in searches to get to your site. When you see these, you know how people are finding you, whether your SEO work is paying off, and even which specific keywords do better at becoming customers.

(Not Provided) now means they got to your site from search, somehow, but Google isn’t going to tell you more than that. And not knowing which keywords are getting you customers, you’re going to be doing a lot more guessing as to how to improve your site for search.

The reason is Google’s shift to protecting user privacy. With all of the Google users now signed in and using personalized search, Google felt those people’s data was insecure. So now anyone who is signed into Google and searching will have all of their information will have that information protected. That’s why you aren’t seeing what they popped into their Google search bar in your analytics anymore, and are seeing (Not Provided) instead.

So what can you do? Not much. Google is going to do what Google is going to do. You can still see keywords in your analytics reports, but those will be for people who either aren’t signed into Google, or aren’t using Google for searches. Signed in searches on Google are still a minority for the time being. You should still be able to see what keywords are important in analytics for the time being. You’ll just need to ignore these results Google no longer feels like sharing with you.

December 21, 2011 Filed under: Search Marketing — Tags: , , — Eric Reid @ 11:27 am

First IsaGeeks Podcast!

It’s been suggested that the IsaGeeks stop being such egomaniacs, get out from in front of the camera and just do a podcast.  I mean, really – we have faces for radio anyway, (“Except for me.” – Eric) and the video guys were getting tired of our demands for designer water and only orange M&Ms. (The blue ones aren’t ripe yet).

So we finally got our act together (sort of) and recorded our first podcast, where we discuss the new Facebook layout, Google Plus, smartphones, and Twitter tools, among other things.  Click the more link to get to the audio:

(more…)

November 1, 2011 Filed under: Blogging,Mobile,Podcasts,Search Marketing — Brian @ 4:35 pm

Google Plus finally open to the public

Remember last week when I posted about how you can get an invite to Google Plus through us? Or the sign up sheet at Celebration 2011 to become a member of the site? It’s no longer necessary: After three months of testing, Google Plus is now open to the public.

The announcement was made a little over an hour ago on Google’s official blog, along with a number of other improvements to the site – including the ability to create and join in Hangouts using mobile devices with Android 2.3 or higher.

What’s more, Hangouts can now be viewed by anyone. Where before you might have a group chat with yourself and 9 others, which is still the case. But that chat can be viewed by an unlimited number of Google Plus members. Therefore, if you scheduled a time for a Hangout and sent it out to a large group of people, even once the 9 places filled up for it people would still be able to watch and learn.

You can also share Google Docs, which means you can port over PowerPoint presentations you may have.

All this essentially means you can now do a full product demo live, for an unlimited number of Google Plus viewers, with whatever presentation tools you need – and if you have an Android 2.3 device already, you can do it from anywhere too.

I’m still waiting for one of your product demo geniuses to use Hangouts in just such a way. (So let me know if you do!)

Best of all, Google Plus FINALLY has topic searches. If you’re interested in, “hockey,” for instance, searching for it won’t just get you all of the people with “hockey” in their name like it did before. It will pull up posts that actually mention hockey. I just could not understand why this wasn’t a feature at launch – seeing how it was a Google product, and as I understand it Google has had some involvement with search in the past.

So this is definitely the best version of Google Plus so far. If you haven’t joined yet, now you can, without an invite, and get jumping on the best available features.

September 21, 2011 Filed under: Search Marketing,Social Media — Eric Reid @ 11:25 am

How to register with Google Places

After our video last week on the updated Isagenix replicated websites, we’ve had a number of people ask us, “what’s all this about local search?”

Local search, if you don’t know, is just what it sounds like: Search engine queries for things in your area. When you look up “air conditioning repair,” it’s likely you aren’t looking for an air conditioning repair shop on the other side of the country. No, you want to know who’s near by, and better yet, how to get hold of them quickly. (more…)

April 18, 2011 Filed under: Search Marketing — Eric Reid @ 2:22 pm